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Here are answers to some of the questions we’re most often asked about our services and approach.

About our Service

What types of marketing services do you offer for law firms?

UpWord provides content marketing services including blog writing, social media content, e-newsletters and website content.

Do you only work with lawyers, or do you also provide content marketing for other professionals?

We work with lawyers and law firms, both civil and criminal, as well as accounting, real estate and health care professionals.

Are your services available across Canada or only in certain provinces?

We provide services in every province and territory in Canada.

Do you handle website design or SEO services?

We do not, but we have trusted partners we can refer you to for these services.

Do you offer training on social media best practices?

Yes, we offer a half-day and full day of consultation on social media strategy and best practices. Contact us to learn more.

What makes UpWord different?

How is your agency different from other marketing companies?

At UpWord, our team of former journalists and communications professionals specializes in making complex topics accessible and engaging.

We also have a unique onboarding process that involves a deep-dive discovery into your expertise, industry and objectives, ensuring that every piece of content reflects your voice, insights and strategic goals. This approach allows us to create content that is not just well-written, but truly impactful.

How do you ensure compliance with law society advertising and marketing rules?

Our team of writers understands the importance of adhering to law society regulations while creating compelling, effective marketing content. As former legal journalists, we have deep experience navigating the nuances of legal advertising rules across Canada. We ensure that all content is professional, ethical and compliant — avoiding exaggerated claims, misleading language or anything that could be construed as solicitation.

How do you create content that aligns with a law firm’s brand?

Before we create any content, we take the time to understand your firm’s tone, values and unique positioning. This includes reviewing your existing materials, learning how you communicate with clients, and discussing your goals for brand visibility and reputation. Everything we produce — from blogs to social posts — is written in your voice, reflecting your professionalism, approachability and perspective.

Can I see samples of your work?

Absolutely. We’re happy to share samples that reflect the kind of content we’d produce for your firm or business.

Content Creation

Do you provide blog topics, or do clients need to suggest them?

We love researching and are happy to do the heavy lifting of providing suggested topics in the form of a communications plan.

Are the blog posts written by legal professionals?

Blogs are written by legal journalists and edited by professional editors. You’ll have the opportunity to review each post and make changes before it’s published.

What type of content works best for a law firm’s e-newsletter?

Newsletters are a great vehicle for promoting firm news as well as curated content that may be of interest to your audience. The best practice for newsletter content is to provide your community with insights and analysis they can’t get elsewhere.

Which social media platforms do you manage for law firms?

We manage content for LinkedIn, Instagram, Facebook and X (formerly Twitter).

Workflow + Timing

How long does it take to get started?

We typically begin with a discovery meeting, followed by a short onboarding process. Most clients are up and running with their first piece of content in the first month.

Will I get to review all content before it goes live?

Yes — you’ll have full visibility and final approval before anything is published. We’ll send drafts for your review and make any edits needed to ensure the tone and messaging are exactly right.

Do you need a lot of input from me each month?

We aim to keep the process efficient. After onboarding, most clients spend less than an hour per month reviewing drafts or sharing insights.

Pricing + Packages

What are the costs of your marketing services?

Our pricing model is competitive, with our programs tailored to each client’s individual needs.

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